Help and FAQs

Help and FAQ​​

  1. Delivery Timeframe:
    • The delivery time for our products varies depending on the distance and the item’s availability.
    • For products ready for immediate dispatch, we strive to deliver within 1-3 working days.
    • Please note that customized or personalized items may require additional production time, and the delivery timeframe will be communicated to you accordingly.
  2. Delivery Zones:
    • We offer local and national delivery services to ensure that our unique handicrafts reach customers all over Azerbaijan.
    • For customers in Baku, we provide both paid and free delivery options based on the amount of your purchase.
    • We also offer deliveries to other regions and cities of Azerbaijan, with delivery charges varying depending on the destination and the size/weight of the package.
  3. Delivery Methods:
    • We work with reputable delivery partners to ensure safe and reliable delivery of our products.
    • Our packaging is designed to maintain the high quality of our unique handicrafts during transit.
    • Fragile items and artwork receive extra care and attention to ensure they reach you in pristine condition.
    • Additionally, for your convenience, we offer the option of packaging and delivery in a gift box, making it easier for you to present our personalized handmade products as a special gift.

To order, you can register yourself, familiarize yourself with the products and complete the process by adding the desired product to your cart.

Uzeyir Hajibeyov 26b. Exit of Sahil metro station

Products made with clay, dyed t-shirts and eco bags, various home decors, macrame, etc.

 

  • Cash on delivery: You can pay in cash at your doorstep when your order is delivered. Please ensure you have the exact amount ready to facilitate a smooth transaction.
  • Card payment: We also accept card payments upon delivery, providing a secure and convenient payment option.

Have more questions? Contact us